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Pinned messages

Pin important messages so everyone in a silo can find them quickly.

Pinning highlights a key message — like a decision, a deadline, or a link everyone needs — so it stays easy to find instead of scrolling back through the timeline.

Security note: Pinning doesn't change who can read a message. Anyone already in the silo can see a pinned message; pinning only makes it easier to find.

On Web

  1. Find the message you want to highlight.
  2. Right-click the message and select Pin. You can also hover over the message and select the pin icon from the action bar.
  3. The pinned message appears at the top of the silo.
  4. To see every pinned message, open Chat info, then select Pinned messages.
  5. To remove a message from the pinned area, open its actions again and select Unpin.

On iOS

  1. Long-press the message you want to highlight.
  2. In the action sheet, tap Pin.
  3. The pinned message appears at the top of the silo.
  4. To see every pinned message, open Chat info, then tap Pinned messages.
  5. To remove one, long-press it and tap Unpin.

On Android

  1. Long-press the message you want to highlight.
  2. In the action sheet, tap Pin.
  3. The pinned message appears at the top of the silo.
  4. To see every pinned message, open Chat info, then tap Pinned messages.
  5. To remove one, long-press it and tap Unpin.

Good to know

  • Everyone in a silo can pin and unpin messages. No special role or permission is required.
  • Pinning is per-silo. A message pinned in one silo doesn't affect any other silo.
  • The top of the silo shows a pinned message. Open Chat info and select Pinned messages to browse all of them.
  • Unpinning doesn't delete the message — it just removes it from the pinned list.

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