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Letro Help Center

Everything you need to use Letro — the secure, end-to-end-encrypted messenger for work. Whether you're signing in for the first time, securing your account, or administering a silo, start here.

  • Getting started


    Download Letro, create your account, set up your profile, and take a quick tour.

    Get started

  • Security & encryption


    Understand end-to-end encryption, set up secure backup, save your recovery key, and verify devices.

    Stay secure

  • Dedicated Server


    A private, encrypted communication environment on dedicated infrastructure for regulated teams.

    Learn more

  • Messaging


    Send and format messages, share files, record voice messages, use threads and reactions.

    Start messaging

  • Letters


    Secure, letter-style long-form messages that stay inside Letro's encrypted environment.

    About Letters

  • Calls & meetings


    Start voice and video calls, share your screen, and manage calls in progress.

    Make a call

  • Organizing conversations


    Create silos and workspaces, sort your silo list, and control notifications.

    Get organized

  • Settings & your account


    Personalize the app, manage devices, change your password, and recover access.

    Manage settings

  • For admins


    Roles and permissions, access and privacy, history visibility, and moderation.

    Admin guide

  • Troubleshooting & support


    Fix common issues, report a bug, and reach Letro support.

    Get help


New to Letro? Start with What is Letro, then secure your account with Set up secure backup and Your recovery key. Have a quick question? Check the FAQ.